As a business owner, manager or HR leader, we need to know how to deal with any category of employees. Some employees are extrovert, some are too sweet, some are shy and are boring to interact with. As managers, we should know how to interact with them, deal with them and get maximum output from them.
Remember, a toxic employee is not just a problem for the employee community. If one person makes life difficult for rest of the employees and in turn for the company, discontent can fester and become a major distraction. The air of dissent affects everyone and can cause a dramatic decrease in productivity and the departure of other performing employees. If handled correctly, you have the power to diffuse the situation and return the team to productivity.