Why Nonverbal Communication Matters in the Workplace?

Instead of expressing verbally, many professionals use nonverbal communication to express how they feel and what they think at their workplaces. Understanding and communicating with others at work is one huge challenge for many, but interpreting nonverbal body language can present unique challenges. Whether we work in person or remotely, it is important to know how to communicate with colleagues, seniors and interviewers using gestures, tone of voice or other nonverbal cues to convey our message more effective.

According to Albert Mehrabian, a psychologist at University of California, USA, approximately 93 percent of communication is nonverbal, while words account for only 7 percent. Tone of voice makes up 38 percent of communication.


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